Contact us

How to find our Head Office

London Central and London General are based at:
No 18 Merton High Street, London SW19 1DN

Bus
• Routes 57, 131, 152, 200, 219, and 470 all stop close by

London Underground
• Colliers Wood Station (Northern line) is a few minutes walk away
• Wimbledon Station (District Line) then bus 57, 131, 219 or 200

National Rail
• Balham Station (frequent trains from Clapham Junction and Croydon) then take the Northern line to Colliers Wood
• Wimbledon Station then bus 57, 131, 219 or 200
• Haydon's Road Station then bus 200 or 20 minute walk

Tramlink
• Morden Road then bus 470 or 20 minute walk

Driving
• We have ample car parking on site. Upon arrival, pull up at the gate and use the intercom to contact reception.

To download a map:

click here for a google map

or click here for a pdf version (475 kb)

 

Lost Property and Bus Garages

Lost property is held at our bus garages for about 1 week, after which it is passed to Transport for London's lost property office.

To make sure that you are calling the right bus garage, first check the list of bus routes that we operate here

For contact information for our bus garages please click here

For information about Transport for London's lost property service, click here 

 

London Travel Information

Travel information for London's bus, Underground and rail services
London Travel Information
Telephone: (020) 7222 1234 (24 hours)
www.tfl.gov.uk

 

Comments and Complaints

If you have a comment or suggestion about any London bus service, bus stop or shelters please forward it to:

London Buses Customer Services, TfL London Streets, 4th floor, Zone G7, Palestra, 197 Blackfriars Road, London SE1 8NJ
Telephone 0845 300 7000 between 0800-2000 Mondays to Fridays
Textphone users should call 020 7027 9914
E-mail: customerservices@tfl-buses.co.uk

We will endeavour to send you a full written response within 10 working days.

Click here to download Surface Transport - Complaints and Feedback Policy (pdf format)

 

Public Relations and Marketing

General information

E-mail: Click here to send a message
Telephone: (020) 8545 6100
Fax: (020) 8545 6101
or write to us at No. 18 Merton High Street, London SW19 1DN

 

Recruitment

Vacancies for bus drivers

E-mail: click here to send a message
Telephone: 0800 38 99 7 99
or write to us at Recruitment & Training, One Warner Road, London SE5 9LU

 

Commercial Operations

- hiring buses
- day trips and excursions
- special services

Click here to fill in a quotation request on line
E-mail: Click here to send a message
Telephone: (020) 8545 6110
Fax: (020) 8545 6111
or write to us at No. 18 Merton High Street, London SW19 1DN